Unit 2: Receive goods and materials into storage in a retail environment

1. Understand the importance of preparing for expected deliveries

• 1.1 explain why it is necessary to prepare thoroughly to receive deliveries
• 1.2 explain why any shortage of storage space needs to be reported promptly
• 1.3 explain why accurate, complete and up-to date records are needed for deliveries
• 1.4 explain how adequate preparation helps to ensure that the health and safety requirements relating to deliveries are met

2. Understand own responsibility for handling goods and materials

• 2.1 explain the importance of handling goods and materials safely, hygienically and in ways that protect them from damage

3. Be able to prepare to receive deliveries in a retail environment

• 3.1 identify: • the quantity of the items expected • the nature of the items expected • the storage space needed
• 3.2 perform checks to ensure that enough storage space is available for expected deliveries
• 3.3 identify the person to report any shortage of storage space to
• 3.4 perform checks to ensure that the receiving area is clean, tidy and free form obstructions and hazards
• 3.5 perform checks to ensure that the necessary handling equipment is available and is in good working order
• 3.6 perform checks to ensure that the relevant records are complete, accurate and up to date

4. Be able to receive deliveries into storage in a retail environment

• 4.1 perform checks to ensure that the type, quantity and quality of items delivered are acceptable
• 4.2 describe how to refuse faulty deliveries, including how to record these and who needs to know about them
• 4.3 use methods that are safe, hygienic and protect the items from damage to check deliveries
• 4.4 allow deliveries to be off-loaded only into the designated areas
• 4.5 update stock control systems in line with organisational procedures
• 4.6 follow legal and organisational requirements for maintaining security and safety while receiving deliveries